Login problems with Android phones
We currently have a problem with access for users of Android phones. If you are also an owner of a phone with this operating system, we ask you to be patient. We are in contact with the manufacturer and hope to have the problem fixed by the end of the week.You forgot your password?
Reset password
How it works
Reset step-by-step
- Enter the 10-digits username mentioned in the first letter.
- Enter the 6-digits captcha code.
- Click on the button "Reset" to proceed.
- You'll receive an e-mail with further instructions.
Important
Security notice
Always start the login via www.pensionskassen-novartis-online.ch. Make sure the address bar contains the green lock icon and https://www.pensionskassen-novartis-online.ch.
Never give out your PIN to activate the Access app.
Protect your smartphone against unauthorized access.