Login problems with Android phones

We currently have a problem with access for users of Android phones. If you are also an owner of a phone with this operating system, we ask you to be patient. We are in contact with the manufacturer and hope to have the problem fixed by the end of the week.

You forgot your password?

Reset password

How it works

Reset step-by-step

  1. Enter the 10-digits username mentioned in the first letter.
  2. Enter the 6-digits captcha code.
  3. Click on the button "Reset" to proceed.
  4. You'll receive an e-mail with further instructions.


Security notice

Always start the login via www.pensionskassen-novartis-online.ch. Make sure the address bar contains the green lock icon and https://www.pensionskassen-novartis-online.ch.

Never give out your PIN to activate the Access app.

Protect your smartphone against unauthorized access.

We're happy to help!

Novartis Pension Funds
+41 61 324 24 20 (office hours)